Help Center

Check the Size Guide on the product page to determine your ideal fit for each designer. Use a measuring tape to note your bust, waist, hips, and inseam. For fitted styles, we recommend choosing a size up (e.g., if you usually wear ‘M,’ consider ‘L’) to ensure comfort.

Need assistance? Our Customer Support team is ready to help via email, Instagram, or in-store to make your shopping experience seamless!

Once you place an order, you'll receive a confirmation email and a phone message with the tracking number provided by the shipping company. To track your order, sign in to your account, go to "My Orders," and click "Track Your Order" for detailed tracking information. Additionally, a courier from the shipping company will contact you before delivery. For further assistance, reach out to our Customer Care team.

We strive to provide you with the best shopping experience, which is why we accept returns within 14 days of delivery. Please ensure that all items are in new, unused condition. For more details, please refer to our Return and Exchange Policy.

Yes, we do have an actual store where you can visit us for customized wear and to shop all the clothes available online. You're welcome to stop by and experience personalized service while exploring our full collection in person!

All purchases are delivered via Bosta shipping company. Express delivery within Egypt, arrive within 2 to 3 working days. You can track your order using the tracking number provided in the confirmation email or SMS sent by the shipping company. This allows you to stay updated on your delivery status at any time.

We typically deliver within 2 to 3 days; however, if you require urgent delivery for a special occasion, we can accommodate your request. Please reach out to our Customer Support team via Instagram or email before placing your order to confirm if expedited shipping is possible.

We customize dresses for special occasions like weddings, proms, and galas. From elegant gowns to chic cocktail dresses, create a design that perfectly matches your style and the event's theme.